Policies
Order Processing & Shipping
All orders are processed within 3–5 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking details.
Please allow additional time for delivery depending on your location. Shipping times may vary.
Note: As a growing brand, we’re constantly improving our systems. Thank you in advance for your patience and support during busy seasons or product restocks.
Returns, Refunds & Cancellations
At Loc Miracle Co, customer satisfaction is our top priority. We stand by the quality of our products and services and are committed to ensuring you have a positive experience. Please review our refund policy below:
All Sales Are Final
Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges.
Damaged or Defective Products
If your item arrives damaged, we’ll make it right.
Please contact us at info@locmiracleco.com within 7 days of delivery with:
- Your full name
- Order number
- Clear photos of the damaged item(s)
- A short description of the issue
After review, we will offer a replacement or refund if eligible.
Cancellations
Orders may be canceled within 24 hours of purchase. After this window, all sales are final.
Lost, Stolen, or Delayed Packages
Once your order has been shipped, Loc Miracle Co. is not liable for any lost, stolen, or delayed packages.
Please contact USPS or UPS directly with your tracking number for resolution.
We’re always here to help however we can, so don’t hesitate to reach out if you need guidance.
🤍 Customer Support
Have a question? Contact us at info@locmiracleco.com or use the contact form on our website
Our response time is typically within 24–48 hours.
🌱 Thank You for Supporting Loc Miracle Co
We're a small, woman-owned business rooted in faith, purpose and powered by the miracles of God and passion. Thank you for being part of the Miracle Circle. Your support helps us serve, grow, and elevate the loc community—one mist at a time.